Faq

CoopCrate is loved and trusted by thousands of chicken owners across the country! We can’t wait for you to join our CoopCrate family and spoil your chickens with a box of surprises every month.

Here are a few frequently asked questions that might help you out!

Shipping

When does CoopCrate ship?

Do you ship to P.O. boxes?

How do you ship your boxes?

How much does shipping cost?

How do I track my CoopCrate shipment?

How do I update my mailing address?

Membership

How does CoopCrate work?

Do I need to sign up for CoopCrate every month?

How do I sign up for CoopCrate?

Can I buy CoopCrate as a gift?

I’m a blogger/influencer, can I review a box?

How do I contact you?

Billing

How do I update my credit card?

How does billing work?

How do I receive a refund?

I just joined, when will I be billed again?

How do I cancel my account?

Do you accept returns?